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32px;overflow-y:auto}.login-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg)}.login-card{width:100%;max-width:360px;display:flex;flex-direction:column;gap:16px}.login-title{font-size:20px;font-weight:700}.login-error{background:var(--crit-tint);color:var(--crit);padding:8px 12px;border-radius:8px;font-size:13.5px}.atendimento{display:grid;grid-template-columns:300px 1fr;gap:16px;height:calc(100vh - 56px)}.conversation-list{padding:0;overflow-y:auto;display:flex;flex-direction:column}.conversation-item{display:flex;flex-direction:column;gap:4px;padding:12px 16px;border:none;border-bottom:1px solid var(--border);background:transparent;text-align:left;cursor:pointer;color:var(--text)}.conversation-item:hover{background:var(--surface-2)}.conversation-item.active{background:var(--accent-tint)}.conversation-item-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.conversation-item-name{font-weight:600;font-size:14px}.conversation-item-preview{font-size:12.5px;color:var(--text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat{padding:0;display:flex;flex-direction:column;overflow:hidden}.chat-header{padding:14px 20px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center}.chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px}.chat-bubble{max-width:65%;padding:10px 14px;border-radius:12px;display:flex;flex-direction:column;gap:6px}.chat-bubble.inbound{align-self:flex-start;background:var(--surface-2);border-bottom-left-radius:4px}.chat-bubble.outbound{align-self:flex-end;background:var(--accent-tint);border-bottom-right-radius:4px}.chat-bubble p{font-size:14px}.chat-sentiment{display:flex;flex-direction:column;gap:6px}.chat-sentiment-actions{display:flex;gap:6px}.chat-sentiment-actions .btn{padding:4px 10px;font-size:12px}.chat-input{display:flex;gap:10px;padding:14px 20px;border-top:1px solid var(--border)}.chat-input .input{flex:1}:root{--bg: #f8f5f9;--surface: #ffffff;--surface-2: #f0e9f2;--border: #ded2e1;--text: #221a24;--text-muted: #6b6072;--accent: #9830a8;--accent-strong: #6b1f78;--accent-tint: #f4e6f6;--warn: #b0721e;--warn-tint: #fbf0de;--crit: #a8402e;--crit-tint: #fbe8e3;--brand-gradient: linear-gradient(135deg, #d6216e 0%, #9830a8 55%, #5068a8 100%);--shadow: 0 1px 2px rgba(33, 20, 35, .06), 0 8px 24px -12px rgba(33, 20, 35, .14)}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--bg: #18151c;--surface: #211c27;--surface-2: #2a2330;--border: #3b3241;--text: #ede7ef;--text-muted: #a79ead;--accent: #c85fd6;--accent-strong: #e4a3ec;--accent-tint: #362039;--warn: #e0a94e;--warn-tint: #2e2717;--crit: #e17a66;--crit-tint: #2e1d19;--brand-gradient: linear-gradient(135deg, #ec5590 0%, #c85fd6 55%, #7d94d6 100%);--shadow: 0 1px 2px rgba(0, 0, 0, .3), 0 8px 24px -12px rgba(0, 0, 0, .5)}}:root[data-theme=dark]{--bg: #18151c;--surface: #211c27;--surface-2: #2a2330;--border: #3b3241;--text: #ede7ef;--text-muted: #a79ead;--accent: #c85fd6;--accent-strong: #e4a3ec;--accent-tint: #362039;--warn: #e0a94e;--warn-tint: #2e2717;--crit: #e17a66;--crit-tint: #2e1d19;--brand-gradient: linear-gradient(135deg, #ec5590 0%, #c85fd6 55%, #7d94d6 100%);--shadow: 0 1px 2px rgba(0, 0, 0, .3), 0 8px 24px -12px rgba(0, 0, 0, .5)}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--text);font-family:Public Sans,ui-sans-serif,system-ui,sans-serif;font-size:15px;line-height:1.5}h1,h2,h3,h4{margin:0;text-wrap:balance}p{margin:0}button,input,select,textarea{font-family:inherit;font-size:inherit;color:inherit}a{color:inherit}.mono{font-family:IBM Plex Mono,monospace}.brand-mark{display:inline-block;width:28px;height:28px;flex:none;background:var(--brand-gradient);-webkit-mask:url(/assets/fw3-icon-black-CwOTPfUb.png) center / contain no-repeat;mask:url(/assets/fw3-icon-black-CwOTPfUb.png) center / contain no-repeat}.brand-mark-lg{width:56px;height:56px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:9px 16px;border-radius:8px;border:1px solid transparent;font-weight:600;font-size:14px;cursor:pointer;transition:filter .15s ease}.btn:disabled{opacity:.55;cursor:not-allowed}.btn:not(:disabled):hover{filter:brightness(1.06)}.btn-primary{background:var(--accent);color:#fff}.btn-secondary{background:var(--surface);color:var(--text);border-color:var(--border)}.btn-danger{background:var(--crit-tint);color:var(--crit)}.input,select.input,textarea.input{width:100%;padding:9px 12px;border-radius:8px;border:1px solid var(--border);background:var(--surface);color:var(--text)}.input:focus,select.input:focus,textarea.input:focus{outline:2px solid var(--accent);outline-offset:1px}label.field{display:flex;flex-direction:column;gap:6px;font-size:13.5px;color:var(--text-muted)}.card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:18px 20px;box-shadow:var(--shadow)}.pill{display:inline-flex;align-items:center;gap:5px;font-family:IBM Plex Mono,monospace;font-size:11.5px;padding:3px 9px;border-radius:100px;border:1px solid var(--border);white-space:nowrap}.pill-accent{background:var(--accent-tint);color:var(--accent-strong);border-color:transparent}.pill-warn{background:var(--warn-tint);color:var(--warn);border-color:transparent}.pill-crit{background:var(--crit-tint);color:var(--crit);border-color:transparent}.pill-neutral{background:var(--surface-2);color:var(--text-muted);border-color:transparent}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-thumb{background:var(--border);border-radius:6px}